The AI-102 exam has been retired

It was retired on June 30, 2026. It was replaced by AI-103 (Microsoft Azure AI Apps and Agents Developer Associate). Go to the AI-103 study guide

Copyright (c) 2026 MindMesh Academy. All rights reserved. This content is proprietary and may not be reproduced or distributed without permission.

4.1.2. Agent Frameworks

Multiple frameworks exist for building agents, including Semantic Kernel, AutoGen, and LangChain. Choose based on your orchestration needs.

The key distinction between chatbots and agents is autonomy. The following table highlights when to use each approach.

CapabilityChatbotAgent
ResponseAnswer questionsPlan and execute tasks
ToolsNoneMultiple (search, code, APIs)
AutonomyReactiveProactive decision-making
Alvin Varughese
Written byAlvin Varughese
Founder18 professional certifications